7 Keys for Brain Repair
2.Support
A wise man told me that if I wanted to do something well, I should ask someone who has done it before.
If you believe you can do it all on your own, and since every protocol we "prescribe" is illustrated with pictures and videos, you may select the Level 1 only option as offered with the standard Multi-Sensory Therapy.
However, our Custom Multi-Sensory Therapy plan guarantees you unlimited access to our family support team, including Claudie herself.
Level 1 Supported Issues:
- Instructions for the Multi-Sensory Therapy exercises and protocols;
- Where to procure the best equipment;
- Technical troubleshooting;
- Questions related to contracts and your account.
Level 2 Supported Issues:
- Parenting techniques;
- Optimizing the environment for best results;
- Diet, sleep, fresh air and exercise;
- Conflict with other therapies;
- Conflict with school.
Note: Should you need help with these issues on an ad hoc basis, you may buy individual support sessions or a support package.
For now, we are only open 9-5 MST, Monday to Friday for live telephone support. For e-mails, we usually respond within 20 minutes if we are not sleeping or having fun with our own kids at home. We do check e-mails at home albeit less frequently.